Improve your service improve your revenue

Our in-person and ongoing customer service training sessions cover topics from simple steps of service to phone etiquette, guest issue resolution, new program roll out and improving service standards.

Collect, manage and analyze your customers’ feedback from ratings, reviews and specific comments about their guest experiences via multiple channels including SMS, email surveys, table tents and bag stuffers. 

Keep the restaurant/guest relationship vibrant and rewarding to all parties with live chat, comprehensive review management (replies, data review and analysis), social media management, contact form responses and live phone support.

We ensures a seamless and impressive guest experience through both in-person and digital experience solutions based on the leading 45 industry checkpoints. Franchisee compliance assistance is also available.